Services

Shipping Policy

Shipping Policy:

For International buyers – orders are shipped and delivered through Registered International Courier companies.

For domestic buyers – orders are shipped through Registered Domestic Courier companies and /or Speed post.

Shipping Charges:

All packaging and fulfillment are done in-house. We are currently looking into the most affordable shipping costs for you, at this time shipping costs are a flexibles shipping fee across Australia ,if free shipping promotion is not available. Express delivery is also available at an additional cost, as charged by courier companies.

Australia orders over $100 are eligible for free shipping

Shipping Charges: International Delivery 

We ship internationally and offer various shipping methods at the checkout.

We do not ship to India or Pakistan .

International shipping is calculated at checkout.  Shipping rates are calculated on order weight & charged in your currency.

If you don’t see your country listed, please send us an e-mail designsjj20@gmail.com  and we are happy to look into this for you.

Processing time (2-3 days): 

All orders are processed within 2-3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

We do not ship on weekends – orders placed between Friday to Sunday will be shipped out within the next 1-2 business day (Australia Post does not operate on holidays).

If you choose priority shipping, we will pack and ship your order within the first 24 hours of you placing your order.

Customs, Duties, and Taxes (Important Note ) :

JJDesigns  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

GREAT VALUE

High Quailty Jewellery

APPOINTMENT

+61449062456

RETURN & EXCHANGE

Conditions Apply

FREE SHIPPING

Australia Wide for order over $100 

Refund Policy

For sanitary and hygienic reasons, change of Mind – we do not offer refunds on purchases.

All sales are final. 

Cancellations

You can not cancel or exchange your order once the order has been processed .

For minor colour, design & size variations in the products from the photographs shared on the website would not be eligible for a refund.

Sizes mentioned are only approximate and not precise.

JJDesigns is in no way responsible for any damage to the order while in transit to the buyer.

Please note the item must be unused and in the same condition that you received it. It must also be in the original packaging.However , If for any reason there is any damage to the box or the seal is open , please contact us with unboxing video of damage within the first 5 days of the receiving order to designsjj20@gmail.com 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at designsjj20@gmail.com

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.